CA on Service Management

Service Catalog - The Driving Force to Deliver the Cloud

Eric Feldman — Fri, 03 Feb 2012 11:33:00 PST

With the widespread adoption of cloud services, there is enormous effort to define offerings and align to market based pricing. Let's face it. If you are going through a cloud transformation initiative, one of your business drivers is to reduce expenditures. In order to calculate your savings, you must have at least some basis of comparison of the service cost or value. And to calculate...

R.I.P. IT?

Robert Stroud — Wed, 01 Feb 2012 07:06:00 PST

After being a technology geek for the last 30 years, the one thing I know for certain is that the only constant is change! I love getting a new piece of technology and learning how it can make my life better. I am not alone in this; we are breeding a generation where "geek is chic." It's a generation that doesn't think twice about adopting technology whether it's at...

The Future of Textbooks Will Define Our Future Workforce

Rich Graves — Wed, 25 Jan 2012 13:05:00 PST

Last week with their usual fanfare and fantastic marketing, Apple made a small but absolutely world changing announcement. They announced their new Education focused iBooks release and digitial textbooks strategy for the iPad. In short students can now download interactive and multimedia driven textbooks onto an iPad for $14.99. They will get any updates that the publisher makes automatically....

Lessons from Kodak and Other Failed Giants

Eric Feldman — Mon, 23 Jan 2012 12:56:00 PST

When I was in film school, I remember a student asking a question in an advanced filmmaking workshop, "what brand of film will we use?" The professor said "Kodak. Is there any other?" When I read the recent news that Kodak filed for bankruptcy protection, I thought about all the once great and innovative companies, many of whom were household names, yet either operate vastly...

INSIGHTS 2012 – Where business and IT Meet!

Robert Stroud — Thu, 19 Jan 2012 07:14:00 PST

I hope you're planning to go to ISACA's World Congress, INSIGHTS 2012, because you'll experience a vibrant and dynamic event that is much different from a typical conference. As chairman of the event, I am confident saying that attendees should prepare to be inspired by an engaging, informative and transformational event. To be held in San Francisco, Calif., USA, from 25 to 27 June at...